Last Updated: September 27, 2026
OVERVIEW
This website is operated by LumHarbor. Throughout the site, the terms “we,” “us,” and “our” refer to LumHarbor. LumHarbor provides this website, including all information, tools, and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of this website, including, without limitation, browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any of our services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to these Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to this website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state, province, or country of residence and have given us your consent to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you use the Service in a way that violates any laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms will result in the immediate termination of your access to the Service.
SECTION 2 - GENERAL CONDITIONS
We may refuse or cancel service where reasonably necessary, subject to applicable law.
Information you submit through the Site is handled as described in our Privacy Policy. Please do not send payment card details by email or through a customer-support message.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or its content without our express written permission.
The headings in these Terms are for convenience and do not affect their interpretation.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We aim to present accurate information about our red light products, including the model, listed specifications, price, and available options. Product listings and supplied instructions should be read together before use. If you notice a discrepancy, please contact us before ordering or using the product.
General educational content on the Site is for information only and is not a substitute for medical advice, diagnosis, or treatment. If you have a health concern or question about whether a light-based product is appropriate for you, consult a qualified health professional.
We may update Site content as products or information change. Historical content may not reflect current product availability or specifications.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
LumHarbor sells red light products, including panels and related accessories. The model, wavelengths, dimensions, controls, included components, and any product-specific warranty information should be checked on the relevant product listing and supplied documentation. Images may show a product in use or with setup accessories; the selected product listing and package details determine what is included in an order.
Use each product according to its supplied instructions and safety guidance. Do not look directly at illuminated LEDs, and use appropriate protective eyewear when directed by the product instructions. Do not operate a product with a damaged housing, power cord, adapter, or plug.
Orders, shipping, returns, and refunds are governed by our Shipping Policy and Return and Refund Policy, in addition to applicable law. Product availability and prices may change before an order is accepted. We may discontinue a product or limit quantities, subject to applicable law and any commitments already made to you. Nothing in these Terms limits rights that cannot legally be excluded.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you using the email address and/or billing address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your email address and other account information so that we can complete your transactions and contact you as needed.
For more information, please review our Return and Refund Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control and over which we have no input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which the relevant third-party provider supplies such tools.
We may also offer new services and/or features through the website in the future, including the release of new tools and resources. Such new features and/or services will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, or other products or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the third party’s policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you voluntarily submit a public review, suggestion, or other feedback for publication (collectively, “Comments”), you confirm that you have the right to submit it and grant LumHarbor a non-exclusive right to use, display, reproduce, and edit that Comment for our Site and related communications, subject to applicable law. We may remove Comments that are unlawful, misleading, abusive, infringe another person’s rights, or violate these Terms.
Customer-support messages, return or warranty materials, and photos or videos sent to support are not public Comments under this section. We handle personal information in those materials as described in our Privacy Policy. Please do not include another person’s personal information in a public Comment without permission.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
We work to keep product descriptions, specifications, prices, shipping charges, transit estimates, and availability accurate. If a material error affects an order, we may correct the information and contact you about the available options. If an order must be canceled because of an error, we will refund any payment collected for that order, subject to applicable law.
A date shown on one page does not mean every other page or product listing has been updated at the same time.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using this website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, state, or local laws, regulations, rules, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service, any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, any related website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the website or online Service will be uninterrupted, error-free, or available at all times. To the extent permitted by law, the online Service is provided on an “as available” basis.
The sale of a physical product is subject to its product description, any applicable written warranty, our Return and Refund Policy, and your rights under applicable law. Nothing in these Terms excludes or limits a warranty or consumer right that cannot lawfully be excluded, or liability that cannot lawfully be limited, including liability for injury caused by a defective product where applicable law provides a remedy.
To the extent permitted by law, LumHarbor is not liable for indirect or consequential losses arising from use of the online Service that were not reasonably foreseeable. This limitation does not affect any non-excludable rights or remedies relating to a purchased product.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless LumHarbor and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from your breach of these Terms of Service, the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.
We may also terminate this agreement at any time without notice if, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service. You will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services, or any part thereof.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide our Services shall be governed by the laws of Hong Kong, without regard to conflict-of-law principles. Nothing in these Terms affects any mandatory consumer-protection rights that apply in your country or state of residence.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at support@lumharbor.com.
Contact Us:
Email: support@lumharbor.com
Phone: +1 (862) 803-0096
Address: 19H, Maxgrand Plaza, No. 3 Tai Yau Street, San Po Kong, Hong Kong
