QUICK ANSWERS
Answers about red light panels, light beds, setup and your order.
Compact Panels suit desks, bedside tables, and smaller spaces. Large Panels are room-ready formats for broader coverage. Compare the dimensions and placement options on each product page before choosing.
Panels and light beds use different equipment formats. Light beds are designed around a reclining position, and configurations vary by model. Check whether the listing describes a lower bed only or an upper-and-lower system, then review dimensions, controls and included items.
Compare the model’s assembled and packaged dimensions with your room, doorways and delivery route. Allow the operating clearance specified for that model, including any opening canopy.
Check the model’s rated voltage, plug and circuit requirements against the power supply available at your site. Contact us with the model and site details before ordering if these requirements are unclear.
Compare Models covers Compact and Large Panels. For reclining formats, explore Light Beds and review each model’s product page for its configuration, dimensions, electrical requirements and included items.
Use the listing for the exact panel or light bed you plan to order. Dimensions, controls, electrical requirements, warranty and included accessories vary by model. Contact us if a detail you need is missing.
Read the setup and operating instructions supplied with your exact model. For light beds, check the installation and electrical requirements before setup. The Learn page provides panel guides and preparation checks for light beds.
No. Light modes, controls and setup options vary by model. Use the product listing and instructions for your exact panel or light bed.
All six light beds ship within the United States with free standard shipping. Processing takes 1–3 business days, followed by an estimated 5–8 business days in transit: 6–11 business days total.
Your bed is packed in a wooden crate and delivered to your doorstep, with no additional delivery or crating charge. Indoor moving, unpacking, assembly and installation are not included. Check access dimensions and electrical requirements before ordering.
See the Shipping Policy for delivery and delay details.
Light beds follow our 30-day return-request policy. For change-of-mind returns, the bed must be unused and in original condition, with all supplied components, its original wooden crate and protective packing.
Return authorization is required before booking collection. You pay the actual return freight cost for a change-of-mind return. LumHarbor covers return freight for confirmed damaged, defective or incorrect items for which we are responsible. Eligible returns have no processing or restocking fee.
Read the Return and Refund Policy for freight instructions, inspection and refund timing.
Check the shipping confirmation email for your order. If you cannot find it, check your spam or junk folder, then contact us with your order number.
Visit Track Your Order and enter the email address or phone number used at checkout and your order ID. You can also use the carrier tracking details in your shipping confirmation email. If the information is missing or unclear, contact us with your order number.
Check the latest carrier update first. If you need help, contact us with your order number and tracking details so the team can review your shipment.
Please contact us with your order number, a description of the issue, and clear photos of the item and packaging. Our team can review the details and explain the next step.
Send your order number and a brief description through the Contact Us page. The team can direct you to the applicable store policy and next steps for your order.
Current models include a 2-year limited warranty starting on delivery, covering defects in materials and manufacturing under normal use. Previously purchased products retain their original model-specific coverage.
LumHarbor covers parts, labor and round-trip shipping for approved warranty repairs. Normal wear and damage caused by misuse or external events are excluded. A repair does not restart the original warranty period, except where applicable law requires otherwise.
Read the Warranty Policy for model periods, exclusions, costs and claim instructions.
